🇺🇸Cleo will take repayment on the your due date

When you take out your Cleo Cover, you'll select a due date for repayment. This means you'll know exactly when to expect the money to come out. Cleo will remind you about repayment two days before your due date. 

💬 You can also say 'repay' to her any time before your due date, and you'll have the option to pay back in full. 

⏰ If you've taken out Cover with a card, your repayment will usually clear within one business day. 

Cleo will always let you know if your repayment fails. Cleo will then try and take the payment again at a later date.

🇬🇧 Cleo will ask you to confirm repayment on your due date 

When you take out your Cleo Cover, you'll select a due date for repayment. Cleo will ask you to confirm the repayment two days before your due date. 

💬 You can also say 'repay' to her any time, and you'll have the option to pay back in full. 

If you have enough funds in your Cleo Wallet, then Cleo will process the repayment from your Wallet. However, if not, Cleo will process the payment via direct debit or alternatively from the card connected to your Wallet.

⏰ Please note that it can take around 4-5 working days for repayments to process.

Cleo will always let you know if your repayment fails. Cleo will then try and take the payment again at a later date.

If you have just repaid your loan, then you will have to wait for the repayment to process before asking Cleo if you are eligible again.

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