If you're sure you don't want to stick with Cleo, just say "Cancel" in chat and Cleo will help you deactivate your account.

If you cancel Cleo Plus within 7 days of signing up ✨ without ✨ requesting a cash advance, then you'll be refunded your subscription payment. (Note: This doesn't apply to Credit Builder Card holders)

This money will go back to the card you used to sign up with. Refunds can take 4 business days to process.

P.S. Deleting the app does not cancel your subscription. If you'd like to prevent further subscription charges, you must end your subscription before deleting the app 🙏