Halloween Haunted House Sweepstakes (“Sweepstakes”) Official Rules



Entry into this Sweepstakes constitutes your acceptance of these Official Rules


This Sweepstakes begins on 25th October at 7pm EST and ends on November 1, 2021 at 12 pm EST. No further entries will be considered once this deadline has passed.

Who May Enter:

This Sweepstakes is open to US residents, aged 18 years or over, who are users of the Cleo app; except for employees of Cleo and their close relatives (parent, child, sibling or spouse of any of the foregoing) and anyone otherwise connected with the organization or judging of the competition.

How to Enter: Eligible Entrants (“Entrants”) must:

  1. Have downloaded the Cleo app (download is available at no cost)

  2. Have at least one (1) bank account connected to the Cleo app, in order for Cleo to pay prize money if entrant is a winner of either the Grand Prize or the Runner Up Prize

  3. Have an Instagram or Twitter Account or create one for no cost (www.instagram.com or www.twitter.com). Entrants must agree to Instagram’s Terms of Service and/or Twitter’s Terms of Service in order to create an account and in order to participate in this Sweepstakes

  4. Entrants must enter and complete the Haunted House chat flow. Entry into the chat flow is triggered by typing “Haunt me” in the Cleo app chat feature. Completion occurs when the Entrant follows the prompt to share a screenshot of the User’s scariest moment for a chance to win $500, and the Entrant follows this prompt by sharing such a screenshot on the Entrant’s social media accounts, while simultaneously tagging @meetcleo (on Instagram or Instagram stories) or @meet_cleo (on Twitter). Social media for purposes of this Sweepstakes is defined as Instagram, Instagram Stories or Twitter only. A screenshot of the end of the Haunted House chat flow will also suffice in place of a screenshot of the Users’ scariest moment.

  5. Upon completion as stated above, the Entrant is automatically entered to win the Grand Prize of $500.

  6. Entrants who do not win the $500 Grand Prize are automatically entered to win one $50 runner up prize. A total of twenty runner up prize winners will be chosen at random.


  1. Cleo will notify the winner by direct message (“DM”) on Instagram or Twitter by Monday 1st November 12:00 PM EST. If the winner cannot be contacted or does not claim the prize within 24 hours of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

Payment of Prize Money:

  1. For the Grand Prize, the winner will receive a $500 lump sum cash payment. This payment will be transferred to the Winner’s Cleo Wallet with 24 hours of being selected.

  2. For the The Runner Up prize, each of the twenty randomly selected winners will receive a $50 lump sum cash payment transferred to the User’s Cleo Wallet within 24 hours of being selected.


  1. Limit to one (1) entry: There are no limits on how many times an Entrant may enter and complete the Haunted House chat flow, however the Entrant will only be entered once into the Grand Prize Draw. If the Entrant does not win, the Entrant will be entered once into the runner up prize draw.

  2. Winners are selected at random by software, from all entries received and verified by Cleo and or its agents.

  3. Users who share on social media outside of Instagram, Instagram Stories or Twitter are ineligible for entry into this Sweepstakes.

  4. Similarly, users who share on social media as defined herein but do not tag Cleo as directed herein are also ineligible for entry into this Sweepstakes.

  5. Cleo accepts no responsibility for entries not received, nor for incomplete entries. Cleo is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

  6. Cleo reserves the right to cancel or amend the competition without notice. Any changes to the competition will be notified to Entrants as soon as possible by Cleo.

  7. Cleo’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into regarding such decision(s).

  8. The prize is as stated and no cash or other alternatives will be offered.The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice. Except as specifically provided herein, all applicable taxes and usage charges on prizes are the sole responsibility of the winner.

  9. This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram, Twitter or any other Social Network or form of social media. You are providing your information to Cleo and not to any other party.

  10. Entrants agree that (1) any and all disputes and causes of action arising out of or connected with this Sweepstakes, or any prizes awarded, shall be resolved individually, without resort to any form of class action, and exclusively by final and binding arbitration under the rules of the American Arbitration Association (AAA) and held at the AAA regional office nearest the Entrant’s residence; (2) the Federal Arbitration Act shall govern the interpretation, enforcement and all proceedings at such arbitration; and (3) judgment upon such arbitration award may be entered in any court having jurisdiction. Under no circumstances will Entrant be permitted to obtain awards for, and Entrant hereby waives all rights to claim, punitive, incidental or consequential damages, or any other damages, including attorneys’ fees, other than Entrant’s actual out-of-pocket expenses (i.e., costs associated with entering this Sweepstakes), and Entrant further waives all rights to have damages multiplied or increased.

  1. No entry may contain any offensive or vulgar content or depict any pornographic or illegal act. Any entry containing inappropriate content, as determined by Cleo in its sole and absolute discretion, will be considered ineligible and will not be part of the Sweepstakes. By submitting an Entry, each Entrant agrees his or her Entry complies with these Official Rules. Each Entrant also agrees that Cleo may disqualify the Entrant from the Sweepstakes if Cleo believes, in its sole and absolute discretion, that an Entry fails to comply with these Official Rules. If Cleo rejects any entry, such Entry will be disqualified and will not be considered a valid entry.

  1. By participating in this Sweepstakes, each Entrant agrees to release and hold Cleo and its respective parent companies, affiliates, subsidiaries, officers, directors, representatives, agents and employees, from any and all liability whatsoever for any injuries, losses or damages of any kind arising from or in connection with, either directly or indirectly from: 1) the awarding, acceptance, receipt, possession, use and/or misuse of any prize awarded herein; or 2) participation in the Sweepstakes or any prize related activities.

  1. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of Entrants and Cleo in connection with this Sweepstakes, shall be governed by, and construed in accordance with, the substantive laws of the State of Delaware, USA without regard to Delaware’s choice of law rules.


By accepting either a Grand Prize or a Runner Up Prize, the winner(s) consents to Cleo's use of their name and image in any publicity material for legitimate business purposes, which may include advertising and promotional activities, without additional compensation, unless prohibited by law. Cleo’s Privacy Policy may be viewed here.

Did this answer your question?