Cleo looks at your paycheck, your spending habits, your budget, and more to determine your eligibility. She does *a lot* of number crunching, and uses some heckin’ complex math to work it out.

We get it – rejection sucks. The good news? You can become eligible over time, and Cleo’s here to help you do it.To start off, here are some potential reasons why you aren’t eligible right now:

  • Insufficient funds in your account. We need to know you have enough regular income to stay on top of your finances 😊 It also helps if you connect the account where you get paid to Cleo.

  • Too many cash withdrawals, missed payments, low account balance or not enough transactions also play a part in Cleo’s decision.

  • We might not be able to support your bank to pull through transactions.

  • You may have no accounts connected to Cleo at all 😲

  • If you’ve missed your Cleo Plus subscription payments or pay them late regularly.

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