Cleo Plus 👑

You've got a q about the thing you pay for

23 articles in this collection
Written by Roisin Allum and Daniel

Onboarding

Why am I stuck in processing when signing up for Cleo Plus?

Cleo Plus Onboarding Issues

Written by Roisin Allum
Updated over a week ago

Why won’t Cleo accept my address?

Cleo Plus Onboarding Issues.

Written by Roisin Allum
Updated over a week ago

Why is Cleo saying my account is suspended?

Cleo Plus Onboarding Issues.

Written by Roisin Allum
Updated over a week ago

Why won’t Cleo accept my card and bank details for Cleo Plus?

Cleo Plus Onboarding Issues.

Written by Roisin Allum
Updated over a week ago

Introduction to Cleo Plus

Why do I need Cleo Plus?

You want to know whether it’s worth you paying each month.

Written by Roisin Allum
Updated over a week ago

What is Cleo Plus?

You want to know what this monthly subscription service is all about.

Written by Roisin Allum
Updated over a week ago

How do I get Cleo Plus?

You want to sign up for our monthly subscription service.

Written by Roisin Allum
Updated over a week ago

What do I get with my Cleo Plus subscription?

You want to know what your subscription gets you.

Written by Roisin Allum
Updated over a week ago

Do I have a Cleo Plus subscription?

You want to check if you’ve got access to our salary advance, cash back, and other Plus related goodies…

Written by Roisin Allum
Updated over a week ago

Payments

How do I pay my Cleo Plus subscription?

You want the magic of subscription and are willing to pay for it.

Written by Roisin Allum
Updated over a week ago

When will my Cleo Plus subscription payment clear?

You’ve paid for the subscription and want to know when you can access that sweet advance.

Written by Roisin Allum
Updated over a week ago

What happens if my Cleo Plus subscription payment fails?

You wanted to pay your subscription, but your payment for this month didn't go through.

Written by Roisin Allum
Updated over a week ago

What is wrong with my Cleo Plus subscription?

You want that advance/ cash back but Cleo’s sent a message saying there’s something wrong.

Written by Roisin Allum
Updated over a week ago

Cancellation and Refunds

How do I cancel Cleo Plus?

You want to deactivate Cleo Plus and stop paying each month.

Written by Roisin Allum
Updated over a week ago

How do I get a refund for Plus?

You paid the subscription fee and you want it back

Written by Daniel
Updated over a week ago

I’ve cancelled Plus - when will I get my refund?

You’re done with paying a subscription fee each month and need that money back now.

Written by Roisin Allum
Updated over a week ago

I’ve cancelled Plus - where will my refund go?

You want to know where your refund will end up.

Written by Roisin Allum
Updated over a week ago

I’ve cancelled Cleo Plus but I want it back!

You cancelled your subscription thingie but now you’ve changed your mind.

Written by Roisin Allum
Updated over a week ago

Savings Accounts

What are Savings Accounts?

You want to know about the Savings Account Cleo is offering.

Written by Roisin Allum
Updated over a week ago

Credit Score with Cleo?

Written by Roisin Allum
Updated over a week ago

Daily Cash

What is Daily Cash?

Written by Roisin Allum
Updated over a week ago

How do I claim my Daily Cash?

Written by Roisin Allum
Updated over a week ago

Extra Info

How do you make money?

You want to know the catch/ how we make our money.

Written by Roisin Allum
Updated over a week ago