Cleo Plus 👑

You've got a q about the thing you pay $5.99 for

24 articles in this collection
Written by Roisin Allum, Nigel Marongere, and Daniel

Onboarding

Why am I stuck in processing when signing up for Cleo Plus?

Cleo Plus Onboarding Issues

Written by Nigel Marongere
Updated over a week ago

Why won’t Cleo accept my address?

Cleo Plus Onboarding Issues.

Written by Nigel Marongere
Updated over a week ago

Why is Cleo saying my account is suspended?

Cleo Plus Onboarding Issues.

Written by Nigel Marongere
Updated over a week ago

Why won’t Cleo accept my card and bank details for Cleo Plus?

Cleo Plus Onboarding Issues.

Written by Nigel Marongere
Updated over a week ago

Introduction to Cleo Plus

Why do I need Cleo Plus?

You want to know whether it’s worth you paying $5.99 a month.

Written by Roisin Allum
Updated over a week ago

What is Cleo Plus?

You want to know what this $5.99 a month subscription service is all about.

Written by Roisin Allum
Updated over a week ago

How much is Cleo Plus?

You want to know the cost of our monthly subscription service.

Written by Roisin Allum
Updated over a week ago

How do I get Cleo Plus?

You want to sign up for our $5.99 a month subscription service.

Written by Roisin Allum
Updated over a week ago

What do I get with my Cleo Plus subscription?

You want to know what your $5.99 a month gets you.

Written by Roisin Allum
Updated over a week ago

Do I have a Cleo Plus subscription?

You want to check if you’ve got access to our salary advance, cash back, and other Plus related goodies…

Written by Roisin Allum
Updated over a week ago

Payments

How do I pay my Cleo Plus subscription?

You want the magic of subscription and are willing to pay for it.

Written by Roisin Allum
Updated over a week ago

When will my Cleo Plus subscription payment clear?

You’ve paid $5.99 and want to know when you can access that sweet advance.

Written by Roisin Allum
Updated over a week ago

What happens if my Cleo Plus subscription payment fails?

You wanted to pay the $5.99 but your payment for this month didn't go through.

Written by Roisin Allum
Updated over a week ago

What is wrong with my Cleo Plus subscription?

You want that advance/ cash back but Cleo’s sent a message saying there’s something wrong.

Written by Roisin Allum
Updated over a week ago

Cancellation and Refunds

How do I cancel Cleo Plus?

You want to deactivate Cleo Plus and stop paying $5.99 a month.

Written by Roisin Allum
Updated over a week ago

How do I get a refund for Plus?

You paid $5.99 and you want it back

Written by Daniel
Updated this week

I’ve cancelled Plus - when will I get my refund?

You’re done with paying $5.99 a month and need that money back now.

Written by Roisin Allum
Updated over a week ago

I’ve cancelled Plus - where will my refund go?

You want to know where your refund will end up.

Written by Roisin Allum
Updated over a week ago

I’ve cancelled Cleo Plus but I want it back!

You cancelled your $5.99 a month thingie but now you’ve changed your mind.

Written by Roisin Allum
Updated over a week ago

Savings Accounts

What are Savings Accounts?

You want to know about the Savings Account Cleo is offering.

Written by Roisin Allum
Updated over a week ago

Credit Score with Cleo?

Written by Roisin Allum
Updated over a week ago

Daily Cash

What is Daily Cash?

Written by Roisin Allum
Updated over a week ago

How do I claim my Daily Cash?

Written by Roisin Allum
Updated over a week ago

Extra Info

How do you make money?

You want to know the catch/ how we make our money.

Written by Roisin Allum
Updated over a week ago