Salary Advance ⏰

You've got a question about Cleo's overdraft cover/ loan/ 'spot me'/ salary advance

29 articles in this collection
Written by Roisin Allum, Mike, and Phil

Salary Advance: FAQS

Salary Advance, repayment, cool off, eligibility

Written by Phil
Updated over a week ago

Cool-Off

Cool-off, wait between advances

Written by Phil
Updated over a week ago

Introduction to our Salary Advance

What is our Salary Advance?

You’ve heard about our $100 Salary Advance

Written by Roisin Allum
Updated over a week ago

Why do I need a Salary Advance?

You want to know what an $100 advance could do for you.

Written by Roisin Allum
Updated over a week ago

How do I get a Salary Advance?

You want to get an $100 advance

Written by Roisin Allum
Updated over a week ago

Payment

How much can Cleo advance me?

You need $25/$75/$100...

Written by Roisin Allum
Updated over a week ago

Why won’t Cleo give me more than $100?

You need more than $100 but Cleo doesn’t offer it.

Written by Roisin Allum
Updated over a week ago

When will my Salary Advance hit my account?

You’ve taken out an advance and want to know when it will hit your account.

Written by Roisin Allum
Updated over a week ago

Qualifying

How do I know if I qualify for a Salary Advance?

You want to know if there’s $100 advance in your financial near-future.

Written by Roisin Allum
Updated over a week ago

Why don't I qualify for a Salary Advance?

You’ve just paid $5.99 and Cleo says you don't qualify for $100.

Written by Roisin Allum
Updated over a week ago

I’ve already had a Salary Advance - why don't I qualify anymore?"

You’ve had an advance, paid it back, and now Cleo’s saying you don't qualify.

Written by Roisin Allum
Updated over a week ago

How do I qualify for a Salary Advance?

Working towards getting your $100 Salary Advance

Written by Roisin Allum
Updated over a week ago

How long before I qualify for a Salary Advance?

You don't qualify for an $100 advance and want to know how long until you will qualify.

Written by Roisin Allum
Updated over a week ago

Why can I only get $50/$75 Salary Advance?

You want $100 but Cleo is only offering you $50/$75.

Written by Roisin Allum
Updated over a week ago

Why won't Cleo accept my SSN?

How to resolve Social Security Number verification issues.

Written by Roisin Allum
Updated over a week ago

Why does Cleo need my SSN?

Why we now need your Social Security Number?

Written by Roisin Allum
Updated over a week ago

Express Payout

Why is Cleo asking me if I want to pay for an express Salary Advance payout?

You’re taking out an advance and you’re being given the option to pay $3.99.

Written by Roisin Allum
Updated over a week ago

Why is there a $3.99 charge from Cleo on my bank statement?

You’ve spotted $3.99 on your statement and don’t know what it’s for.

Written by Roisin Allum
Updated over a week ago

Repayment

How do I repay my Salary Advance?

The day has arrived and you’re ready to repay your advance.

Written by Roisin Allum
Updated over a week ago

When do I need to repay my Salary Advance?

You have an advance, but you can’t remember when you’re meant to pay back.

Written by Roisin Allum
Updated over a week ago

How much did Cleo advance me?

You got an advance but you can’t remember how much you borrowed.

Written by Roisin Allum
Updated over a week ago

Can I repay the Salary Advance in parts?

You want to repay your advance in parts or create a payment plan.

Written by Roisin Allum
Updated over a week ago

How do I extend my repayment date?

Your repayment date is looming and the funds just aren’t there.

Written by Mike
Updated over a week ago

Can I repay my Salary Advance before the due date?

You’ve got the money ready to go but your due date hasn’t arrived yet.

Written by Roisin Allum
Updated over a week ago

Cool-off Period

Whats the cool-off period?

You’ve paid back your Advance and Cleo is saying check back later?

Written by Phil
Updated over a week ago

Other Salary Advance Information

Badge 2021 UPDATE

Badges, challenges, and SA eligibility updates

Written by Phil
Updated over a week ago

Will I pay interest on my Salary Advance?

You want to know if you’re gonna pay interest on your $100 (SPOILERS: No)

Written by Roisin Allum
Updated over a week ago

Will getting a Salary Advance affect my credit score?

You want to know if your $100 advance will affect that all important number (SPOILERS: It won’t)

Written by Roisin Allum
Updated over a week ago

Why is Cleo asking me for a tip?

You’ve repaid your advance and suddenly Cleo has become a waiter.

Written by Roisin Allum
Updated over a week ago